Cisco Unified Communications Manager Version 14 (2024)

Series Cisco Unified Communications Manager (CallManager)
Overview Product Overview
Product Type Call Control
Status Available Order
Release Date 24-MAR-2021
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    Recent Security Notices

    • 24-Jan-2024

      Security Advisory: Cisco Unified Communications Products Remote Code Execution Vulnerability

    • 19-Dec-2023

    • 14-Dec-2023

      Bulletin: Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service

    • 04-Oct-2023

      Security Advisory: Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability

    • 30-Aug-2023

      Security Advisory: Cisco Unified Communications Products Privilege Escalation Vulnerability

    Document Categories

    • Configuration
    • Data Sheets and Product Information
    • Design
    • Install and Upgrade
    • Literature
    • Maintain and Operate
    • Reference
    • Release and Compatibility
    • Security Notices
    • Troubleshooting
    • See also: Translated End-User Guides
    • Data Sheets and Product Information

      • At-a-Glance

        • Cisco Unified Communications on Cisco HyperFlex At-a-Glance
      • Data Sheets

        • Cisco Unified Communications Manager Version 14 Data Sheet
        • Cisco Unified Communications Manager Version 12.5 Data Sheet
        • Cisco Unified Communications Manager 12.0 Data Sheet
        • Cisco Unified Communications Manager 11.5 Data Sheet
        • Cisco Unified Communications Manager 11.0 Data Sheet
        • Cisco Unified Communications Manager 10.5 Data Sheet
        • Cisco Unified Communications Manager 10.0 Data Sheet
    • End-of-Life and End-of-Sale Notices

      Most Recent

      • End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses
      • End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
      • End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs
      • End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME)
      • End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
      • End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X
      • End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified)
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C)
      • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tier A)
    • View all documentation of this type
    • Q&A

      • Cisco Unified Communications Manager Licensing Pricing Model
      • Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act
  • Security Notices

    • Bulletins

      • Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service
      • Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365
      • Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
    • Field Notices

      • Cisco Unified Communications Manager Version 14

      • Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
      • Software Advisory: Secure LDAP Mandatory for Active Directory Connections
  • Security Advisories, Responses and Notices

    Most Recent

    • Cisco Unified Communications Products Remote Code Execution Vulnerability
    • Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
    • Cisco Unified Communications Products Privilege Escalation Vulnerability
    • Cisco Unified Communications Manager SQL Injection Vulnerability
    • Cisco Unified Communications Products Cross-Site Scripting Vulnerability
    • Cisco Unified Communications Manager Denial of Service Vulnerability
    • Cisco Unified Communications Manager SQL Injection Vulnerability
    • Cisco Unified Communications Manager Arbitrary File Deletion Vulnerability
    • Cisco Unified Communications Products Arbitrary File Read Vulnerability
    • Cisco Unified Communications Products Cross-Site Scripting Vulnerability
    • Cisco Unified Communications Products Timing Attack Vulnerability
    • Cisco Unified Communications Manager Arbitrary File Read Vulnerability
    • Cisco Unified Communications Products Cross-Site Scripting Vulnerability
    • Cisco Unified Communications Products Access Control Vulnerability
    • Cisco Unified Communications Products Cross-Site Scripting Vulnerability
  • View all documentation of this type

  • Release and Compatibility

    • Compatibility Information

      • Cisco Unified Communications Manager Version 14

      • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 14x
      • Cisco Unified Communications Manager Hardware Compatibility Matrix (XLS - 74 KB)
      • Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix (XLS - 14 KB)
      • Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
      • Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
      • Search Cisco Unified Communications Manager Customer Documentation
      • Vendor MIB Support for Cisco Unified Communications Manager Servers (XLS - 71 KB)
  • Release Notes

    • Cisco Unified Communications Manager Version 14

    • Release Notes for Cisco Prime Collaboration Deployment, Release 14
    • Release Notes for Cisco Prime Collaboration Deployment, Release 14SU4
    • Release Notes for Cisco Prime Collaboration Deployment, Release 14SU3
    • Release Notes for Cisco Prime Collaboration Deployment, Release 14SU2
    • Release Notes for Cisco Prime Collaboration Deployment, Release 14SU1
    • Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a
    • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a
    • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3
    • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
    • Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1
  • Reference

    • Command References

      • Cisco Unified Communications Manager Version 14

      • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14 and SUs
  • Documentation Roadmaps

    • Cisco Unified Communications Manager Version 14

    • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 and SUs
  • Licensing Information

    • Open Source License Notices for Cisco Unified Communications Manager
  • Design

    • Design Guides

      • Cisco Unified Communications Manager Version 14

      • Cisco Collaboration Sizing Guide
      • Cisco Collaboration Solutions Design Guidance
      • Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD
  • Install and Upgrade

    • Install and Upgrade Guides

      • Cisco Unified Communications Manager Version 14

      • Cisco Collaboration on Virtual Servers (CSR 14)
      • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
      • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2
      • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
      • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4
  • Install and Upgrade TechNotes

    • Apple Push Notifications Updates (PDF - 163 KB)
  • Configuration

    • Configuration Examples and TechNotes

      Most Recent

      • Set Up RADKit in a Collaboration Environment
      • Configure CUCM for Secure LDAP (LDAPS)
      • Manage Bulk Certificates between CUCM Clusters for Phone Migration
      • Configure Email Notification for Specific Node in the CUCM Cluster
      • SAML SSO Microsoft Azure Identity Provider
      • Create Windows CA Certificate Templates for CUCM
      • Configure and Troubleshoot Basic Call Recording
      • Configure CUCM Private Line Automatic Ring-down (PLAR)
      • Configure Tomcat Certificate Reuse for CallManager in CUCM 14
      • Rebuild CUCM Publisher from Subscriber
      • Upgrade Readiness Checks COP File for CUCM and IMPS
      • CUCM Mixed Mode with Tokenless CTL
      • Integrate Emergency Responder with CUCM
      • Configure Time of the Day Routing
      • Configure and Log Analysis of Jabber E911
    • View all documentation of this type
    • Configuration Guides

      • Cisco Unified Communications Manager Version 14

      • Configuration and Administration of the IM and Presence Service, Release 14 and SUs
      • Database Setup Guide for the IM and Presence Service, Release 14 and SUs
      • Feature Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs
      • Instant Messaging Compliance for the IM and Presence Service
      • Interdomain Federation Guide for the IM and Presence Service, Release 14 and SUs
      • Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 14 and SUs
      • Partitioned Intradomain Federation Guide for the IM and Presence Service
      • Push Notifications Deployment Guide
      • System Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs
  • Programming Guides

    • Cisco Unified Communications Manager Version 14

    • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 14 and SUs
    • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 14
  • Maintain and Operate

    • End-User Guides

      • Cisco Unified Communications Manager Version 14

      • Cisco Unified Communications Self Care Portal User Guide, Release 14
      • Voice Log Translator 2.3.1 User Guide
  • Maintain and Operate Guides

    • Cisco Unified Communications Manager Version 14

    • Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
    • Bulk Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
    • Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
    • Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 14 and SUs
    • Prime Collaboration Deployment Administration Guide, Release 14 and SUs
    • SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 14 and SUs
    • Security Guide for Cisco Unified Communications Manager Release 14 and SUs
    • Compatibility Information for Cisco Unified Communications Manager and IM and Presence Service, Release 10.x
    • Monitoring Cisco Unified Communications Manager IM and Presence, Release 9.1(1)
    • Monitoring Cisco Unified Communications Manager IM and Presence, Release 9.0(1)
  • Maintain and Operate TechNotes

    • Managing Voice Quality with CVM and Telemate
    • Perform a Health Check of CUCM Database Replication
    • Unified Communications VMware Snapshot Verification
  • Troubleshooting

    • Error and System Messages

      • Cisco Unified Communications Manager Version 14

      • System Error Messages for Cisco Unified Communications Manager 14
  • Support FAQ

    • Q.A for CUCM PHONE CERTIFICATES (LSC/MIC)
    • Unified Communications CD Software Request Cases FAQ
  • Troubleshooting TechNotes

    Most Recent

    • Troubleshoot E911 Location with Webex UCM Calling
    • Demonstrate IP Phone Migration from Secure to Non-secure CUCM
    • Collect CUCM Logs if RTMT Is Not Accessible or Available
    • Troubleshoot CUCM Database Replication Issues
    • Identify Unexpected Shutdown in UC Application
    • Troubleshoot Full Common Partition in CUCM
    • Recover from Ungraceful Shutdowns on VOS
    • Troubleshoot NTP on Unified Communications Manager
    • Understand CUCM Security By Default and ITL Operation and Troubleshooting
    • Troubleshoot Corporate Directory "Host Not Found" Issues
    • Adjust WaterMark in RTMT of Call Manager Procedure
    • Troubleshoot Webex Connected UC Telemetry Module from GUI and CLI
    • Troubleshoot Trace Locations in CLI for CUCM 14
    • Collect Trace Data for CUCM 9.X or Later
  • View all documentation of this type

  • Literature

    • White Papers

      • Case Study IP Telephony Deployment - ACU
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    Cisco Unified Communications Manager Version 14 (2024)
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