Series | Cisco Unified Communications Manager (CallManager) |
---|---|
Overview | Product Overview |
Product Type | Call Control |
Status | Available Order |
---|---|
Release Date | 24-MAR-2021 |
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Key Information
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Recent Security Notices
- 24-Jan-2024
Security Advisory: Cisco Unified Communications Products Remote Code Execution Vulnerability
- 19-Dec-2023
- 14-Dec-2023
Bulletin: Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service
- 04-Oct-2023
Security Advisory: Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- 30-Aug-2023
Security Advisory: Cisco Unified Communications Products Privilege Escalation Vulnerability
Document Categories
- Configuration
- Data Sheets and Product Information
- Design
- Install and Upgrade
- Literature
- Maintain and Operate
- Reference
- Release and Compatibility
- Security Notices
- Troubleshooting
- See also: Translated End-User Guides
-
Data Sheets and Product Information
At-a-Glance
- Cisco Unified Communications on Cisco HyperFlex At-a-Glance
Data Sheets
-
- Cisco Unified Communications Manager Version 14 Data Sheet
- Cisco Unified Communications Manager Version 12.5 Data Sheet
- Cisco Unified Communications Manager 12.0 Data Sheet
- Cisco Unified Communications Manager 11.5 Data Sheet
- Cisco Unified Communications Manager 11.0 Data Sheet
- Cisco Unified Communications Manager 10.5 Data Sheet
- Cisco Unified Communications Manager 10.0 Data Sheet
End-of-Life and End-of-Sale Notices
Most Recent
- End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs
- End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME)
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X
- End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tier A)
View all documentation of this type Q&A
- Cisco Unified Communications Manager Licensing Pricing Model
- Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act
Security Notices
Bulletins
- Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service
- Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365
- Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
Field Notices
-
- Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
Cisco Unified Communications Manager Version 14
- Software Advisory: Secure LDAP Mandatory for Active Directory Connections
Security Advisories, Responses and Notices
Most Recent
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Manager SQL Injection Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager Denial of Service Vulnerability
- Cisco Unified Communications Manager SQL Injection Vulnerability
- Cisco Unified Communications Manager Arbitrary File Deletion Vulnerability
- Cisco Unified Communications Products Arbitrary File Read Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Timing Attack Vulnerability
- Cisco Unified Communications Manager Arbitrary File Read Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Access Control Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
View all documentation of this type
Release and Compatibility
Compatibility Information
-
- Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 14x
Cisco Unified Communications Manager Version 14
- Cisco Unified Communications Manager Hardware Compatibility Matrix (XLS - 74 KB)
- Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix (XLS - 14 KB)
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Search Cisco Unified Communications Manager Customer Documentation
- Vendor MIB Support for Cisco Unified Communications Manager Servers (XLS - 71 KB)
Release Notes
- Release Notes for Cisco Prime Collaboration Deployment, Release 14
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU4
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU3
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU2
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU1
- Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1
Cisco Unified Communications Manager Version 14
Reference
Command References
-
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14 and SUs
Cisco Unified Communications Manager Version 14
Documentation Roadmaps
- Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 and SUs
Cisco Unified Communications Manager Version 14
Licensing Information
- Open Source License Notices for Cisco Unified Communications Manager
Design
Design Guides
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- Cisco Collaboration Sizing Guide
- Cisco Collaboration Solutions Design Guidance
- Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD
Cisco Unified Communications Manager Version 14
Install and Upgrade
Install and Upgrade Guides
-
- Cisco Collaboration on Virtual Servers (CSR 14)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4
Cisco Unified Communications Manager Version 14
Install and Upgrade TechNotes
- Apple Push Notifications Updates (PDF - 163 KB)
Configuration
Configuration Examples and TechNotes
Most Recent
- Set Up RADKit in a Collaboration Environment
- Configure CUCM for Secure LDAP (LDAPS)
- Manage Bulk Certificates between CUCM Clusters for Phone Migration
- Configure Email Notification for Specific Node in the CUCM Cluster
- SAML SSO Microsoft Azure Identity Provider
- Create Windows CA Certificate Templates for CUCM
- Configure and Troubleshoot Basic Call Recording
- Configure CUCM Private Line Automatic Ring-down (PLAR)
- Configure Tomcat Certificate Reuse for CallManager in CUCM 14
- Rebuild CUCM Publisher from Subscriber
- Upgrade Readiness Checks COP File for CUCM and IMPS
- CUCM Mixed Mode with Tokenless CTL
- Integrate Emergency Responder with CUCM
- Configure Time of the Day Routing
- Configure and Log Analysis of Jabber E911
View all documentation of this type Configuration Guides
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- Configuration and Administration of the IM and Presence Service, Release 14 and SUs
- Database Setup Guide for the IM and Presence Service, Release 14 and SUs
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Instant Messaging Compliance for the IM and Presence Service
- Interdomain Federation Guide for the IM and Presence Service, Release 14 and SUs
- Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 14 and SUs
- Partitioned Intradomain Federation Guide for the IM and Presence Service
- Push Notifications Deployment Guide
- System Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs
Cisco Unified Communications Manager Version 14
Programming Guides
- Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 14
Cisco Unified Communications Manager Version 14
Maintain and Operate
End-User Guides
-
- Cisco Unified Communications Self Care Portal User Guide, Release 14
Cisco Unified Communications Manager Version 14
- Voice Log Translator 2.3.1 User Guide
Maintain and Operate Guides
- Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Bulk Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 14 and SUs
- Prime Collaboration Deployment Administration Guide, Release 14 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 14 and SUs
- Security Guide for Cisco Unified Communications Manager Release 14 and SUs
Cisco Unified Communications Manager Version 14
- Compatibility Information for Cisco Unified Communications Manager and IM and Presence Service, Release 10.x
- Monitoring Cisco Unified Communications Manager IM and Presence, Release 9.1(1)
- Monitoring Cisco Unified Communications Manager IM and Presence, Release 9.0(1)
Maintain and Operate TechNotes
- Managing Voice Quality with CVM and Telemate
- Perform a Health Check of CUCM Database Replication
- Unified Communications VMware Snapshot Verification
Troubleshooting
Error and System Messages
-
- System Error Messages for Cisco Unified Communications Manager 14
Cisco Unified Communications Manager Version 14
Support FAQ
- Q.A for CUCM PHONE CERTIFICATES (LSC/MIC)
- Unified Communications CD Software Request Cases FAQ
Troubleshooting TechNotes
Most Recent
- Troubleshoot E911 Location with Webex UCM Calling
- Demonstrate IP Phone Migration from Secure to Non-secure CUCM
- Collect CUCM Logs if RTMT Is Not Accessible or Available
- Troubleshoot CUCM Database Replication Issues
- Identify Unexpected Shutdown in UC Application
- Troubleshoot Full Common Partition in CUCM
- Recover from Ungraceful Shutdowns on VOS
- Troubleshoot NTP on Unified Communications Manager
- Understand CUCM Security By Default and ITL Operation and Troubleshooting
- Troubleshoot Corporate Directory "Host Not Found" Issues
- Adjust WaterMark in RTMT of Call Manager Procedure
- Troubleshoot Webex Connected UC Telemetry Module from GUI and CLI
- Troubleshoot Trace Locations in CLI for CUCM 14
- Collect Trace Data for CUCM 9.X or Later
View all documentation of this type
Literature
White Papers
- Case Study IP Telephony Deployment - ACU
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