Vonage Status. Check if Vonage is down or having problems. | StatusGator (2024)

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Recent Vonage Outages and Issues

Follow the recent outages and downtime for Vonage in the table below.

Start Time

Type

Length

Message

Details

June 27, 2024 15:31 UTC

WARN

5 minutes

IR27020 - Inbound calls to UK numbers failing to connect

See more

Start Time

June 27, 2024 15:31 UTC

TypeWARN

Affected Components

APAC - Sydney - ContactPad

APAC - Singapore - ContactPad

Message

IR27020 - Inbound calls to UK numbers failing to connect

Details

Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support. Jun 27, 2024 - 16:20 BST

June 27, 2024 15:21 UTC

WARN

5 minutes

IR27020 - Inbound calls to UK numbers failing to connect

See more

Start Time

June 27, 2024 15:21 UTC

TypeWARN

Affected Components

EMEA - London - Inbound Voice Interactions

EMEA - Frankfurt - Inbound Voice Interactions

Message

IR27020 - Inbound calls to UK numbers failing to connect

Details

Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support. Jun 27, 2024 - 16:20 BST

June 27, 2024 15:01 UTC

WARN

20 minutes

IR27019 - Cannot end call via the ContactPad

See more

Start Time

June 27, 2024 15:01 UTC

TypeWARN

Affected Components

EMEA - Frankfurt - ContactPad

EMEA - London - ContactPad

Message

IR27019 - Cannot end call via the ContactPad

Details

Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support. Jun 27, 2024 - 15:54 BST

June 27, 2024 14:59 UTC

WARN

2 minutes

IR27020 - Inbound calls to UK numbers failing to connect

See more

Start Time

June 27, 2024 14:59 UTC

TypeWARN

Affected Components

EMEA - London - Inbound Voice Interactions

EMEA - Frankfurt - Inbound Voice Interactions

Message

IR27020 - Inbound calls to UK numbers failing to connect

Details

Investigating - We are currently aware of an ongoing issue affecting inbound calls to certain UK number ranges. Our Incident Management team is investigating the issue with priority. Jun 27, 2024 - 15:52 BST

June 27, 2024 14:36 UTC

WARN

23 minutes

IR27019 - Cannot end call via the ContactPad

See more

Start Time

June 27, 2024 14:36 UTC

TypeWARN

Affected Components

EMEA - London - ContactPad

EMEA - Frankfurt - ContactPad

APAC - Sydney - ContactPad

APAC - Singapore - ContactPad

Message

IR27019 - Cannot end call via the ContactPad

Details

Investigating - We are currently aware of an ongoing issue affecting the 'End' button on the ContactPad. Our Incident Management team is investigating the issue with priority. Jun 27, 2024 - 15:33 BST

2024-06-27 15:37:03 UTC UTC

STATUS

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2024-06-27 15:37:03 UTC UTC

STATUS

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2024-06-27 15:37:03 UTC UTC

STATUS

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2024-06-27 15:37:03 UTC UTC

STATUS

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2024-06-27 15:37:03 UTC UTC

STATUS

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StatusGator has about 2 years of Vonage status history.

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Vonage Components and Services

View details of the current Vonage status below.

Name

Status

Details

Vonage AI Studio Virtual Assistant

UPSee more

Vonage APIs

UPSee more

Vonage Community Hub

UPSee more

Vonage Connect (Dialer)

UPSee more

Vonage ContactPad

UPSee more

Vonage Conversation Analyzer

UPSee more

Vonage Hosted IP PBX

UPSee more

Vonage Inbound Voice Interactions

UPSee more

Vonage Motivate & Inspire

UPSee more

Vonage Omnichannel Interactions

UPSee more

Vonage Online Documentation (docs.newvoicemedia.com)

UPSee more

Vonage Outbound Voice Interactions

UPSee more

Vonage PCI Payments

UPSee more

Vonage Salesforce.com Integration

UPSee more

Vonage SAP Integration

UPSee more

Vonage Service Cloud Voice (SCV)

UPSee more

Vonage ServiceNow Integration

UPSee more

Vonage SMS

UPSee more

Vonage Statistics / Reporting

UPSee more

Vonage VCC Platform Supervisor & Admin

UPSee more

Vonage WebRTC

UPSee more

Vonage Workforce Management (WFM)

UPSee more

Vonage ZenDesk Integration

UPSee more

Vonage Zoho Integration

UPSee more

5 status changesin the last 24 hours

Vonage status, last 24 hours:

Warn:5 minutesWarn:5 minutesWarn:20 minutesWarn:2 minutesWarn:23 minutes

4:00 PM

10:00 PM

4:00 AM

10:00 AM

4:00 PM

4:00 PM

4:00 AM

4:00 PM

  • Up:23 hours

  • Warn:55 minutes

  • Down:0 minutes

  • Maintenance:0 minutes

Vonage Outage and Status History

We've been monitoring Vonage outages since May 11, 2022.
Here's the history of service outages we've observed from the Vonage Status Page:

June 2024

Warn:5 minutesWarn:5 minutesWarn:20 minutesWarn:2 minutesWarn:23 minutesDown:about 2 hoursWarn:35 minutesDown:25 minutesDown:5 minutesDown:about 1 hourWarn:15 minutesWarn:about 2 hours

May 2024

Warn:5 daysWarn:about 1 hourWarn:about 1 hourWarn:20 minutesWarn:30 minutesWarn:3 days

April 2024

Warn:about 4 hoursWarn:23 minutesWarn:5 minutesWarn:about 1 hour
  • Up

  • Warn

  • Down

  • Maintenance

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EducationKeep students and staff informedReduce ticket volumeEssential for remote learningLearn more
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Instant enriched data from
3,950 status pages

Vonage Status. Check if Vonage is down or having problems. | StatusGator (1)

About Our Vonage Status Page Integration

Vonage isa Project Management, Video, IT, Communications, Audio, and APIs solutionthat StatusGator has been monitoring since May 2022.Over the past about 2 years, we have collected data ononmore than 280outages that affected Vonage users.When Vonage publishes downtime on their status page, they do soacross 144 componentsand 6 groupsusing 4 different statuses:up, warn, down, and maintenancewhich we use to provide granular uptime metrics and notifications.

More than 100StatusGator users monitor Vonageto get notified when it's down, is under maintenance,or has an outage.This makes itone of the most popular video servicesmonitored on our platform.We've sent more than 4,900 notifications to our usersabout Vonage incidents, providing transparency and peace of mind.You can get alerts by signing up for a free StatusGator account.

If Vonage is having system outages or experiencing othercritical issues, red down notifications appear on the status page. Inmost cases, it means that core functions are not working properly, orthere is some other serious customer-impacting event underway.

Warn notifications are used when Vonage is undergoing anon-critical issue like minor service issues, performance degradation,non-core bugs, capacity issues, or problems affecting a small number ofusers.

Vonage posts separate notifications for planned maintenancework. StatusGator will notify subscribers when Vonage enters apre-planned maintenance window, keeping you up to date.

Since Vonage publishes a feed of proactive maintenance events on theirstatus page, StatusGator will collect information about these events.Maintenance events for all your services can be viewed within StatusGatoras a unified feed.

When Vonage posts issues on their status page, we collect themain headline message and include that brief information or overview innotifications to StatusGator subscribers.

When Vonage has outages or other service-impacting events ontheir status page, we pull down the detailed informational updates andinclude them in notifications. These messages often include the currentdetails about how the problem is being mitigated, or when the next updatewill occur.

Because Vonage has several components, each with theirindividual statuses, StatusGator can differentiate the status of eachcomponent in our notifications to you. This means, you canfilter your status page notificationsbased on the services, regions, or components you utilize.This is an essential feature for complex services with many componentsor services spread out across many regions.

Frequently Asked Questions

Can’t find your question?Email usto arrange a time to discuss. We’d love to chat!

Vonage Down?

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Vonage Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or theirstatuses change. We monitor the official status pages of more than3,950 cloud services in real-time,aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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Vonage Status. Check if Vonage is down or having problems. | StatusGator (2024)
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