Job Description
*** This position is in a civil service competitive class that is subject to examination. Only applicants that have taken the Open Competitive Exam and candidates eligible for the 55a program will be considered.***
***To Apply: Email your resume and cover letter to dcwpjobs@dcwp.nyc.gov with the Job ID number and Position Name in the subject line***
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.
The General Services division comprises of Four Core Functions. With four locations to manage, each unit works to provide the logistical and operational support DCWP needs to fulfill its mission. The Four Core Functions Consist of Facilities, Mailroom, Fleet, and Health and Safety administration. DCWP is seeking a General Services Manager to work within the Facilities unit responsible for building maintenance, workspace relocation, warehouse management, and inventory control.
The prospective candidate will be responsible for the following tasks:
-Assess the need for and provide Division management with a detailed plan for addressing necessary upgrades, repairs, and maintenance for all DCWP-occupied locations. Plans should include quotes, timelines, and an estimate of related costs.
-Conduct daily on-site inspections of contracted for building cleaning services.
-Make light/moderate repairs, as necessary.
-Monitor and maintain supply of first aid kits, fire extinguishers, and alarm systems.
-Work with building services/vendors on upgrades and repairs to building systems/property; for example, HVAC, garbage collection/removal, painting, snow removal, extermination services, and landscaping.
-Move desktops, phones, files, and other equipment necessary for cubicle relocations.
-Handle the process for decommissioning surplus and end-of-life equipment, furniture, and other items no longer being used by DCWP, and act as primary point of contact with DCAS for this purpose.
-Monitor and maintain warehouse inventory report.
-Coordinate the transportation of items being sent to and from the warehouse.
-Organize supply room and maintain an inventory report.
-Accept and record deliveries of supplies and equipment.
-Distribute supplies and work with DCWP divisions to ensure they are stocked as needed.
-Perform other ad hoc assignments, as necessary and requested by division management, including, but not limited to, acting as back-up support for the other functional units
Minimum Qualifications
1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA), and one year of satisfactory, full-time experience in the evaluation and layout of space in office buildings, garages and other structures used for commercial and industrial purposes. Such experience must have included projects requiring knowledge of construction needs and cost, installation of computer equipment and telephone communication systems, and building standards and leasing procedures; or
2. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization, and five years of satisfactory, full-time experience, as described in “1” above. College education obtained from an accredited college or university accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA), may be substituted for up to four years of experience on the basis of 30 semester credits for one year. However, all candidates must have one year of experience described in “1” above.
To be qualified for assignment to Assignment Level II, individuals must have two additional years of the experience described in "1" above, as follows:
a) A baccalaureate degree from an accredited college, and three years of satisfactory, full-time experience as described in "1" above; or
b) A four year high school diploma or its educational equivalent and seven years of satisfactory, full-time experience, as described in "1" above.
Preferred Skills
The ideal candidate will have demonstrated thorough knowledge of Facilities management including:-Project management skills-Customer service -Organization and Time Management-Excellent Communications -Problem solving skills-Decision making and team working -Leadership-Professionalism
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA), and one year of satisfactory, full-time experience in the evaluation and layout of space in office buildings, garages and other structures used for commercial and industrial purposes. Such experience must have included projects requiring knowledge of construction needs and cost, installation of computer equipment and telephone communication systems, and building standards and leasing procedures; or
2. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization, and five years of satisfactory, full-time experience, as described in “1” above. College education obtained from an accredited college or university accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA), may be substituted for up to four years of experience on the basis of 30 semester credits for one year. However, all candidates must have one year of experience described in “1” above.
To be qualified for assignment to Assignment Level II, individuals must have two additional years of the experience described in \"1\" above, as follows:
a) A baccalaureate degree from an accredited college, and three years of satisfactory, full-time experience as described in \"1\" above; or
b) A four year high school diploma or its educational equivalent and seven years of satisfactory, full-time experience, as described in \"1\" above.
Preferred Skills
The ideal candidate will have demonstrated thorough knowledge of Facilities management including:\n-\tProject management skills\n-\tCustomer service \n-\tOrganization and Time Management\n-\tExcellent Communications \n-\tProblem solving skills\n-\tDecision making and team working \n-\tLeadership\n-\tProfessionalism
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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