The map below depicts the most recent cities in the United States where WOW (WideOpenWest Networks) users have reported problems and outages. If you are experiencing problems with WOW (WideOpenWest Networks), please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WOW (WideOpenWest Networks) users affected:
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In the last three months, how would you rate WOW (WideOpenWest Networks)?
2.34 out of 5 11,204 ratings
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WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Detroit, MI | 372 |
| Birmingham, AL | 78 |
| Atlanta, GA | 75 |
| Westland, MI | 67 |
| Tampa, FL | 57 |
| Southfield, MI | 50 |
| Grand Rapids, MI | 47 |
| Lansing, MI | 41 |
| Orlando, FL | 34 |
| Clinton Township, MI | 33 |
| Columbus, GA | 31 |
| Warren, MI | 30 |
| Charlotte, NC | 25 |
| Royal Oak, MI | 20 |
| Livonia, MI | 19 |
| Montgomery, AL | 18 |
| St. Petersburg, FL | 18 |
| Sterling Heights, MI | 17 |
| Dimondale, MI | 15 |
| Allen Park, MI | 15 |
| Ann Arbor, MI | 14 |
| Saint Clair Shores, MI | 14 |
| Dearborn, MI | 13 |
| Canton, MI | 12 |
| Troy, MI | 12 |
| Oak Park, MI | 12 |
| Rochester Hills, MI | 12 |
| Louisville, KY | 12 |
| Chicago, IL | 11 |
| Largo, FL | 10 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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WOW (WideOpenWest Networks) Issues Reports
Latest outage, problems and issue reports in social media:
jackwyo57 (Leann) (@jackwyo57) reported @WOWCare when is the streaming issue going to be fixed? It's been almost 36 hours and still unable to live stream any app that needs WOW authentication. There's a big #USWNT soccer match tomorrow. Will I be able to watch or be an unhappy camper?
- Inveterate Recalcitrant (@TWRuble14) reported
@WOW_WAY @WOWCare You offshore are continuing to refuse to escalate my issues. Your local tech ppl keep telling me it's resolved and then it comes back after a day or two. Please fix it. The offshore are worthless for tech help. I even gave them the modem logs to show the issue.
- Inveterate Recalcitrant (@TWRuble14) reported
@WOW_WAY @WOWCare Your boy "Adonis" hung up on me. Is that your level of customer service that's acceptable?This issue needs fixed. I've been asking all month. Only responses I get is to cancel my tech visits saying "it's fixed" when it clearly is NOT.
- kg (@lyra2233) reported
@WOWCare internet and cable down
- jr (@jcr1316) reported
@WOWCare my internet has dropped twice in the last hour. Is there an issue in 43016?
- Jarrod Farkas (@EyE_dIg_GrAvEs) reported
@WOWCare No internet in Brunswick Ohio. Everything is good on my end. Is there an outage that hasn't been addressed yet?
- stephanie. (@_stephx__) reported
@WOWCare constant internet outages in the Columbus, OH area. Don’t tell me another fiber cut? If your internet service is crappy, say that then. Sucks paying for something that is always going out.
- RK (@Coppru) reported
@WOW_WAY internet has been out for 10 hours and no help is available until Wednesday. @Xfinity , any deals on high speed internet?
- Chrissy (@CJsMommy1225) reported
@WOWCare is there an outage in the Columbus Ohio, 43119 area right now?
- Scott (@SCOTTALLCAPS) reported
@WOWCare Is there a known internet outage in Sterling Heights, MI? I don’t have your service but trying to help parents who are “technologically challenged”...thanks
- dogyoncé (@chinchillacruiz) reported
@NBCOlympics can you plz tell @WOWCare to fix their ****
- D Groger (@drewg69) reported
@WOW_WAY Really, did they include the fact that your email server had been down for 5 days?
- jeff (@jeff41432620) reported
@WOWCare outage in 43017? It’s been a rollercoaster for days and now just completely out. Been on the phone waiting for an hour.
- Jake Borowski (@jakedor) reported
@WOWCare Outage in our area (43016) for the past 2.5 hrs. 4th time in the past 2 weeks. Live chat and phone reps say due to cut fiber. Can anyone explain why this keeps happening in the Columbus market? 2 instances acknowledged by this account in June and 6 days ago. And today?
- Blake Perrydore (@BPerrydore) reported
@WOWCare @WOW_WAY How dare you mail me an ad to upgrade to Gig speeds when you just took $75 out of my bank account for half gig speeds when your entire network is in shambles, can't even hold a connection let alone even provide me anything close to what I pay for.Shame on you!
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